Masks continue to be mandatory on GO Transit and UP Express

The provincial mandate on masks in certain settings is being extended. While people can enter many indoor settings such as stores, restaurants, and gyms unmasked – masks continue to be mandatory on public transit, including inside stations. Here’s what you need to know.

Getting a train or bus? Keep that mask on.  

The province is extending the mask mandate for certain indoor settings, including transit, through at least June 11.  

That means customers and staff continue to be required to wear face coverings on GO Transit and UP Express vehicles and in stations.

Here’s the latest guidance for customers. 

If riders are on a GO Transit or UP vehicle, or in an indoor station – unless they are two or younger – they have to wear a mask. 

A GO customer standing on a platform waiting for her train with a mask on
A GO customer standing on a platform waiting for her train. (Metrolinx photo)

Union Station – different rules for different areas

A shared facility like Union Station, which is both a destination spot and transportation hub, may have unique rules as it has both transit and non-transit areas.

All transit areas in Union Station still require masks including the GO concourses (York and Bay), the UP Express station, the Union Station bus terminal, as well as the VIA Rail (federally regulated) and TTC areas.  

However, if people head into non-transit areas in Union Station such as the Great Hall or a food court, a mask is recommended but not mandatory. These spaces are managed by the City of Toronto.  

Metrolinx encourages everyone to be patient and respectful of those who choose to continue to wear masks in areas that are no longer compulsory and for others who may be confused about where the rules are changing.

Customers can always check with a staff member if they don’t have a mask handy.

customer service desk, customer and staff with mask on
Masks continue to be mandatory on transit. (Metrolinx photo)

Rules for transit staff

The mandatory COVID-19 vaccination policy for Metrolinx staff and contractors remains in place.

Mandatory medical masks for Metrolinx staff will also continue in all workplaces. 

All signs now point to recovery and transit customers are also gradually returning to GO Transit and UP Express.

High gas prices are also encouraging many to hop on board buses and trains to avoid filing their tanks so often which is encouraging ridership to slowly increase.  

Get the latest info on Twitter @Metrolinx  

Story by Scott Money, Metrolinx editorial content manager