Burlington GO station set for temporary closure of elevators – Upgrades impact customers who use lifts to access train platforms

Work on the elevators is needed as they reach the end of their lifespan and the work will mean doing without them for the duration of the upgrade. Here’s what customers need to know as this important project takes place, plus some improvements coming to one of Lakeshore West’s busiest stations. Burlington GO train customers … Continue reading Burlington GO station set for temporary closure of elevators – Upgrades impact customers who use lifts to access train platforms

New accessible route between GO and TTC now open at Union Station

An accessible route between GO and TTC is now open at Union Station. The previous accessible route is closed for construction. This way please. Habits are being redrawn for many transit users making their way through busy Union Station lately. The City of Toronto has opened up a new accessible route between GO and TTC … Continue reading New accessible route between GO and TTC now open at Union Station

Signs of our time – New (T)ransit wayfinding identifier hits the streets

A new universal transit symbol is coming to a GO bus stop near you. Deciding on a new icon was no easy task. Over 150 unique symbols were floated, including letters, abstract symbols before landing on the ‘T’. Metrolinx is hoping the new identifier will help stitch the region’s transit systems together. If you take … Continue reading Signs of our time – New (T)ransit wayfinding identifier hits the streets

New way to pay – Full PRESTO payment introduced on TTC Wheel-Trans sedan taxis

There’s an early change for payment options in 2020. Customers who travel via TTC Wheel-Trans contracted sedan taxis are now able to pay their fare using PRESTO. PRESTO is expanding again. It’s now a new fare option for those who use TTC Wheel-Trans contracted sedan taxis. As of Jan. 13, 2020, Wheel-Trans customers are no … Continue reading New way to pay – Full PRESTO payment introduced on TTC Wheel-Trans sedan taxis

Oakville GO station set for temporary closure of elevators – Upgrades impact customers who use lifts to access train platforms

Work on the elevators is needed, but the toiling will mean doing without them for three months. Here’s what customers need to know as this important project takes place. Talk about a lift for a new year. In need of upgrades, the elevators at Oakville GO station will soon be getting a lift. But the … Continue reading Oakville GO station set for temporary closure of elevators – Upgrades impact customers who use lifts to access train platforms

From Ontario Line to digital signs – Scarborough takes center stage with transit conversation during latest Metrolinx town hall

Talk about engagement - the open-mic line to talk with Metrolinx leaders was impressive and the event went half an hour longer than expected, due to feedback. The questions were – like the transit services themselves – in-depth and crossed the map. Metrolinx held another in their continuing series of town hall community meetings in … Continue reading From Ontario Line to digital signs – Scarborough takes center stage with transit conversation during latest Metrolinx town hall

Looking up – A glass pedestrian bridge to connect Toronto and GO customers to the new bus terminal is being installed

A new bridge is set to go over Bay Street this busy long weekend. Expect some detours as you make your way downtown. Also expect a cool way to make your way to the GO Transit bus terminal, that’s now under construction. GO Transit customers are about to get another important route – high above. … Continue reading Looking up – A glass pedestrian bridge to connect Toronto and GO customers to the new bus terminal is being installed

Signs of our time – Metrolinx pilot looks to guide transit customers better

Learn the science behind wayfinding tools that will get you moving quicker. To help you find your way, Toban Allison first needs your guidance. The lives of our customers are getting more complicated and busier almost every day. There are an endless number of places to be and countless appointments to keep track of. So … Continue reading Signs of our time – Metrolinx pilot looks to guide transit customers better