GO Train passing along the lakeshore in the sunset

Burlington GO station set for temporary closure of elevators – Upgrades impact customers who use lifts to access train platforms

Work on the elevators is needed as they reach the end of their lifespan and the work will mean doing without them for the duration of the upgrade. Here’s what customers need to know as this important project takes place, plus some improvements coming to one of Lakeshore West’s busiest stations. Burlington GO train customers are getting a much needed lift this fall. That’s because … Continue reading Burlington GO station set for temporary closure of elevators – Upgrades impact customers who use lifts to access train platforms

Image shows customers making their way through the route.

New accessible route between GO and TTC now open at Union Station

An accessible route between GO and TTC is now open at Union Station. The previous accessible route is closed for construction. This way please. Habits are being redrawn for many transit users making their way through busy Union Station lately. The City of Toronto has opened up a new accessible route between GO and TTC areas at the Toronto central transit hub – featuring access … Continue reading New accessible route between GO and TTC now open at Union Station

Signs of our time – New (T)ransit wayfinding identifier hits the streets

A new universal transit symbol is coming to a GO bus stop near you. Deciding on a new icon was no easy task. Over 150 unique symbols were floated, including letters, abstract symbols before landing on the ‘T’. Metrolinx is hoping the new identifier will help stitch the region’s transit systems together. If you take the same route from the same stop every day, you … Continue reading Signs of our time – New (T)ransit wayfinding identifier hits the streets

A driver sits in his vehicle, beside a payment system.

New way to pay – Full PRESTO payment introduced on TTC Wheel-Trans sedan taxis

There’s an early change for payment options in 2020. Customers who travel via TTC Wheel-Trans contracted sedan taxis are now able to pay their fare using PRESTO. PRESTO is expanding again. It’s now a new fare option for those who use TTC Wheel-Trans contracted sedan taxis. As of Jan. 13, 2020, Wheel-Trans customers are no longer restricted to using just cash, TTC tickets, or tokens … Continue reading New way to pay – Full PRESTO payment introduced on TTC Wheel-Trans sedan taxis

Image shows an elevator

Oakville GO station set for temporary closure of elevators – Upgrades impact customers who use lifts to access train platforms

Work on the elevators is needed, but the toiling will mean doing without them for three months. Here’s what customers need to know as this important project takes place. Talk about a lift for a new year. In need of upgrades, the elevators at Oakville GO station will soon be getting a lift. But the servicing – set to begin on Jan. 20 – will … Continue reading Oakville GO station set for temporary closure of elevators – Upgrades impact customers who use lifts to access train platforms

A sign points the way to the Metrolinx town hall

From Ontario Line to digital signs – Scarborough takes center stage with transit conversation during latest Metrolinx town hall

Talk about engagement – the open-mic line to talk with Metrolinx leaders was impressive and the event went half an hour longer than expected, due to feedback. The questions were – like the transit services themselves – in-depth and crossed the map. Metrolinx held another in their continuing series of town hall community meetings in Scarborough last night (Dec. 5), and the queue was so … Continue reading From Ontario Line to digital signs – Scarborough takes center stage with transit conversation during latest Metrolinx town hall

In an artist concept, people walk across a glass bridge as traffic flows below.

Looking up – A glass pedestrian bridge to connect Toronto and GO customers to the new bus terminal is being installed

A new bridge is set to go over Bay Street this busy long weekend. Expect some detours as you make your way downtown. Also expect a cool way to make your way to the GO Transit bus terminal, that’s now under construction. GO Transit customers are about to get another important route – high above. Crews will be installing a glass pedestrian bridge between Scotiabank … Continue reading Looking up – A glass pedestrian bridge to connect Toronto and GO customers to the new bus terminal is being installed

A sign at Pickering sation points to the right, as a reflection points to the left.

Signs of our time – Metrolinx pilot looks to guide transit customers better

Learn the science behind wayfinding tools that will get you moving quicker. To help you find your way, Toban Allison first needs your guidance. The lives of our customers are getting more complicated and busier almost every day. There are an endless number of places to be and countless appointments to keep track of. So the last thing Toban believes you should be confused about … Continue reading Signs of our time – Metrolinx pilot looks to guide transit customers better

Top ten tips for safe travels during the holidays

Ring in New Year’s Eve 2019 on a safe note Just pause for a moment. Because we get it – you have a lot on your plate this time of year. The holiday season means the lives of many of our customers turn into military-like campaigns, with dozens of objectives and nonstop troop movements. But relax. Anne Marie Aikins, senior manager of media for Metrolinx, … Continue reading Top ten tips for safe travels during the holidays

Be one of the first beta PRESTO app users

The PRESTO app is here to make it easier for you to manage and load your card on the go. Starting today, Metrolinx is making a beta version of the app available to a limited group of users to get feedback on their experience before launching the official version. The PRESTO app gives users the convenience of easily loading funds onto their PRESTO card on … Continue reading Be one of the first beta PRESTO app users