Training for transit independence in Ontario

Metrolinx participates in Community Access to Transportation program for people with developmental disabilities. On a brisk autumn morning, a very bundled up Carmen Farrugia waits patiently at a bus stop in downtown Hamilton. He’s wearing a bright red jacket and is standing on the sidewalk a few feet back from the curb. As the bus approaches, Farrugia … Continue reading Training for transit independence in Ontario

Ask Metrolinx public forum attracts compliments, concerns and cool tech

Event saw CEO Phil Verster, management team field questions from customers and community members Nima Yasrebi stood in line at a recent Metrolinx town-hall public meeting and fiddled quietly with his smartphone. One by one, as Yasrebi waited for a turn at the microphone to speak to Metrolinx CEO Phil Verster and members of his senior … Continue reading Ask Metrolinx public forum attracts compliments, concerns and cool tech

Metrolinx considers making dogs on GO a permanent feature

Five months after launching pet pilot project allowing leashed dogs on GO trains and buses with their human commuters, doggone it, the results are in. Tess Fleming is the ultimate GO train passenger. She’s petite, well mannered, loves to sit quietly - and she never puts her paws up on the seat. Tess, a two-year-old … Continue reading Metrolinx considers making dogs on GO a permanent feature

Metrolinx working to make customer journeys more accessible

Accessibility public meetings showcase improvements to GO, UP and PRESTO and give opportunity to share feedback When Debbie Gillespie goes online to plan her GO Transit journey, she expects the website to be intuitive and easy to navigate. As someone who uses software to help read her computer screen, it can be a challenge. Through … Continue reading Metrolinx working to make customer journeys more accessible