A look back at the iconic Bay Concourse as it reopens at Union Station

Union Station’s Bay Concourse reopened to the public on July 27 after undergoing a massive overhaul. It boasts a new retail space beneath it and is expected serve thousands of customers as people continue to return to transit. As we turn the page onto this new chapter in the station’s history, Metrolinx News is taking you back down memory lane to a much different time and a much different Bay Concourse. Who can forget getting hit in the face with a whiff … Continue reading A look back at the iconic Bay Concourse as it reopens at Union Station

Brand new Bay Concourse opens to customers inside Union Station today

As the busiest transit hub in Canada, Union Station is used to playing host to more than – prior to COVID-19 – 300,000 daily visitors. Serving those travelers is about to get easier, as Bay Concourse is now open, thanks to a project led by the City of Toronto, in partnership with Metrolinx. We break … Continue reading Brand new Bay Concourse opens to customers inside Union Station today

Customer walkthrough guide – how to find your way around Toronto’s new Union Station Bus Terminal

Finding your way is one of the more challenging parts of taking public transit, or even navigating a major city like Toronto. Even veteran transit riders find changing routines and habits to be daunting. Starting in early December, GO bus customers are going to find themselves starting and ending their journey at a new Union … Continue reading Customer walkthrough guide – how to find your way around Toronto’s new Union Station Bus Terminal

Spelling out change at an iconic hub – New ways of finding your way around Toronto’s Union Station use interesting research on how people navigate transit systems

Canada’s most celebrated transit station is getting improved signs to help casual users, and even those who think they know Union Station well. Here are some of the hidden points of interest, and how researching the way strangers find their way played an important part in the signage pilot project. So you know Union Station. … Continue reading Spelling out change at an iconic hub – New ways of finding your way around Toronto’s Union Station use interesting research on how people navigate transit systems

Speeding up construction – popular Union Station pedestrian route closing for necessary upgrades

With ridership down as a result of COVID-19, Metrolinx is using the opportunity to speed up some critical construction projects, such as the Bay East Teamway at Union Station. Teamways are the pedestrian walkways that run parallel to Union Station along both York Street and Bay Street – they have stairwells up the platforms, departure … Continue reading Speeding up construction – popular Union Station pedestrian route closing for necessary upgrades

Metrolinx bucks North American trend in transit – A by-the-numbers breakdown of 2019, and a new year to come for GO, PRESTO and UP Express

While for some customers, it seems like the world just partied like it was 1999, a whole new decade is fast approaching. Using stats, figures and facts, we take a look at how far the transit agency has come, and where it’s going as we all greet 2020. It’s not surprising that a transit agency … Continue reading Metrolinx bucks North American trend in transit – A by-the-numbers breakdown of 2019, and a new year to come for GO, PRESTO and UP Express

Update – See photos of a glass pedestrian bridge being installed between Toronto’s Scotiabank Arena and Union Station Bus Terminal

The long weekend saw major work take place on a new glass bridge over Bay Street. The span drew lots of attention - and had everyone looking up. It’s clearly impressive work. Last weekend, crews began major work on a glass pedestrian bridge between Toronto’s Scotiabank Arena and the Union Station Bus Terminal that is … Continue reading Update – See photos of a glass pedestrian bridge being installed between Toronto’s Scotiabank Arena and Union Station Bus Terminal

Looking up – A glass pedestrian bridge to connect Toronto and GO customers to the new bus terminal is being installed

A new bridge is set to go over Bay Street this busy long weekend. Expect some detours as you make your way downtown. Also expect a cool way to make your way to the GO Transit bus terminal, that’s now under construction. GO Transit customers are about to get another important route – high above. … Continue reading Looking up – A glass pedestrian bridge to connect Toronto and GO customers to the new bus terminal is being installed

Attention intergalactic fighters – Metrolinx issues warning to keep your phasers holstered while on GO vehicles

As FAN EXPO Canada begins in Toronto, those in costumes are being asked to be careful pulling out replica weapons. Alright Han Solo, let’s just put down the blaster pistol and talk this through. And you over there, dressed in that black suit and dark sunglasses, you can stop showing off your Noisy Cricket weapon … Continue reading Attention intergalactic fighters – Metrolinx issues warning to keep your phasers holstered while on GO vehicles