Since Metrolinx News recently reported that a pilot study for SARS-CoV-2 virus environmental sampling study was happening on GO Transit vehicles and inside key downtown locations, we thought we’d provide an update on the results - as well as dig a bit deeper into the workings of the COVID-19 probe. It’s an ‘all clear’ from … Continue reading Metrolinx pilot study finds no virus on tested transit surfaces and in air samples
Customer Protection
Metrolinx begins air and surface sampling pilot project to detect virus
The transit agency is looking to science to further enhance its more than 40 safety measures introduced to fight back against COVID-19. The latest innovation is a test of surface and air samples at various downtown Toronto transit locations. Let’s focus in on the details. As Metrolinx marks Rail Safety Week, an international campaign to … Continue reading Metrolinx begins air and surface sampling pilot project to detect virus
GO Transit train Customer Service Ambassador crew get designated room to do their work
There have been a great many changes made to GO Transit vehicles over the past year and a half, to make them safe and comfortable. As more and more customers look to return to train and bus travel, they’ll notice GO staff need a bit more elbow room to do their jobs safely. Even the … Continue reading GO Transit train Customer Service Ambassador crew get designated room to do their work
Suicide prevention vital part of Metrolinx rail safety leadership
As Metrolinx, in partnership with Operation Lifesaver Canada, mark Rail Safety Week – a North American initiative to bring awareness to risks around train lines – Anne Marie Aikins wades in with a column on why suicide prevention is always top of mind for those who work in the transit industry. As Metrolinx’s spokesperson, Aikins … Continue reading Suicide prevention vital part of Metrolinx rail safety leadership
Metrolinx looks to stop track tragedies around rail crossings with reminder of dangers
As part of Rail Safety Week, a North American effort to raise awareness of the need to stay safe around rail tracks, Metrolinx is paying special attention to ‘grade crossings’ - the points along a railway where pedestrians or drivers cross the tracks. These are points in the infrastructure where safety risk is heightened. To … Continue reading Metrolinx looks to stop track tragedies around rail crossings with reminder of dangers
Metrolinx’s Customer Protection team looks for public input
Customer Protection officers – long dubbed ‘guardians of the journey’ – are the vanguards of keeping the public safe while on or near transit property. But as they continue to refine and evolve – as society is doing - they’re taking measures to get feedback on how they can improve. That’s where they’re asking for … Continue reading Metrolinx’s Customer Protection team looks for public input