The COVID-19 pandemic has affected nearly every aspect of people’s lives. Getting around the region is no exception to that. While life has changed, people still need to get to where they’re going, safely. Metrolinx has been working tirelessly since the beginning of 2020 to make that happen, including adding dozens of new safety measures. … Continue reading Getting back on the GO – What customers have to say about returning to transit
Customer service
How low can you go? PRESTO reduces the minimum load on online channels
PRESTO reduces the minimum load on the PRESTO app and the web to make contactless top-ups easier. Here are the details – along with some other interesting related developments for customers. It’s change – actually just five cents – for the better. PRESTO has removed the $10 minimum load requirement on all online channels. Now, … Continue reading How low can you go? PRESTO reduces the minimum load on online channels
Zooming in on Ontario Line plans from Osgoode to the Don River – Delivering a line below Toronto’s Queen Street that’s been anticipated for more than a century
Today, Metrolinx released new details for it’s Ontario Line plan between University Avenue and the Don River. Refinement to the initial plan will mean faster delivery, reduced building costs and, most importantly, improved connections for riders. The new plan takes advantage of space that was dug for an east-west line when TTC’s Queen Station was … Continue reading Zooming in on Ontario Line plans from Osgoode to the Don River – Delivering a line below Toronto’s Queen Street that’s been anticipated for more than a century
Time warp – See 50 years of GO bus evolution in under a minute
A half century and still rolling. It’s been an historic and ever-changing journey for the GO bus, which recently celebrated 50 years of service. A great deal has changed during that time and we want to take you back in time and look at all the different vehicles that took customers this far. But since … Continue reading Time warp – See 50 years of GO bus evolution in under a minute
Taking photos of GO Transit and UP Express trains? Here’s what you safely need to know before getting that favourite shot, including those piloting drones
Trains have fascinated us for more than 200 years. From multi-day travel to far flung destinations, to short commutes to work and back, the rails have commanded our attention. But these days, trains aren’t just for commuting. They serve as popular photography and video subjects for amateur and professional photographers and videographers, rail fans, and … Continue reading Taking photos of GO Transit and UP Express trains? Here’s what you safely need to know before getting that favourite shot, including those piloting drones
‘How I met your mother – on GO Transit’: Couple takes wedding day photos in front of GO bus that first brought them together
When it comes to wedding photos, most opt for a stunning backdrop of fields of flowers or Niagara Falls sending showers of mist into the air. But one couple decided the ideal location to capture their special day was Toronto’s Union Station Bus Terminal. If life is a highway, then Nancy Moy and Drex Sison’s … Continue reading ‘How I met your mother – on GO Transit’: Couple takes wedding day photos in front of GO bus that first brought them together
One of the busiest rail sections in North America gets major work done – New time-lapse video shows recent work on Davenport Diamond Guideway project
While most of us spent the September long weekend enjoying the last bit of summer, construction crews were working hard to reach a major project milestone. Recently, the old and well known Davenport Diamonds were removed and replaced by a temporary rail diamond that aligns with the new diversion track on which GO trains are … Continue reading One of the busiest rail sections in North America gets major work done – New time-lapse video shows recent work on Davenport Diamond Guideway project
Spread out for a more comfortable ride – GO Transit launches safety blitz for Lakeshore line customers
GO Transit is closely monitoring ridership and is encouraging customers to spread out on trains to prevent crowding. On a huge 50-foot wall of TV screens inside the Metrolinx Network Operations Centre, Doug Tuira can see just about every platform, train, and bus on the network. As a senior manager inside the control room, it’s … Continue reading Spread out for a more comfortable ride – GO Transit launches safety blitz for Lakeshore line customers
Metrolinx updates COVID cases
Throughout the pandemic, the transit agency has constantly updated the public on any new cases of the virus among its employees. Here are the latest results. September 14, 2020 – Metrolinx has been informed that an employee working in bus operations has tested positive for COVID-19. The staff member has not been at work since August … Continue reading Metrolinx updates COVID cases
Metrolinx launches new vending machines dispensing face coverings and other safety products
Customers will be able to purchase items from vending machines at select GO and UP stations. Running low on hand sanitizer as you head to GO or UP Express? There’s a vending machine for that - and more. Metrolinx has introduced new safety vending machines that dispense personal protective equipment, like face coverings and disposable … Continue reading Metrolinx launches new vending machines dispensing face coverings and other safety products
