Metrolinx is making improvements at platform and concourse levels to give customers more efficient, frequent, and comfortable GO train service. One of Union Station’s best-known platforms is going to see some changes. The work will be noticeable to many GO Transit customers, as well as those who’ve taken trips on VIA Rail out of the … Continue reading Toronto’s Union Station slated for new shared platform
Customer service
How the Yonge North Subway Extension will offset traffic congestion and keep the region moving
The Yonge North Subway Extension will support sustainable growth while creating transit hubs that will connect communities across York Region. Here’s a detailed look at how that will work, including how much time it will save on commutes when compared with, say, watching the best of Star Wars on repeat. The Yonge North Subway Extension … Continue reading How the Yonge North Subway Extension will offset traffic congestion and keep the region moving
Metrolinx continues to guard against the spread of COVID-19
Since January 2020, Metrolinx has kept everyone updated on the actions to limit the spread of the virus including any new efforts implemented to keep everyone safe and been transparent about the number of staff who have tested positive for COVID-19. This week, Metrolinx had 11 additional staff across a variety of work locations in … Continue reading Metrolinx continues to guard against the spread of COVID-19
Metrolinx Preliminary Design Business Case examines options to expand GO Transit rail service on Kitchener corridor
Bypassing the bypass. As the Preliminary Design Business Case is released today - here’s what the options look like for communities and customers along the Kitchener line. Go west – in an expanded way. Metrolinx has released a Preliminary Design Business case today (April 30) for expanding and improving Go Transit rail service on the … Continue reading Metrolinx Preliminary Design Business Case examines options to expand GO Transit rail service on Kitchener corridor
Richmond Hill line sees GO Transit’s first ever four-car trains
Metrolinx continues to try out innovative solutions to make better use of resources while ridership is low during the pandemic. Here, we count down the switch. History is being made on the Richmond Hill line, more than 40-years after it opened to customers. Starting May 3, Metrolinx will begin gradually phasing in four car trains … Continue reading Richmond Hill line sees GO Transit’s first ever four-car trains
Going above and beyond safety at the Willowbrook Rail Maintenance Facility to keep transit moving
Trains aren't the only thing that need maintenance, our rail yards themselves need a lot of upkeep too. At the Willowbrook Rail Maintenance Facility, this upkeep happened two stories high above the locomotives and coaches that roll in daily for tune-ups, fueling and cleaning. On any given day, crews at GO Transit’s Willowbrook Rail Maintenance … Continue reading Going above and beyond safety at the Willowbrook Rail Maintenance Facility to keep transit moving
Metrolinx broadens focus to support staff vaccination in pandemic response
Since January 2020, Metrolinx has updated the public on actions to limit the spread of COVID-19, including any new efforts implemented to keep everyone safe and been transparent about the number of staff who have tested positive for COVID-19. Here’s the latest. This week, Metrolinx had 17 additional staff across a variety of work locations … Continue reading Metrolinx broadens focus to support staff vaccination in pandemic response
GO train crew help elderly woman stranded at Kitchener GO Station
At the end of an unusually cold April day, a distraught woman on a platform calls out for assistance. This is the story of how she came to be there, and of the people who heard her calls. “Help me. Someone please help me!” Sitting on a piece of luggage, unable to get up while … Continue reading GO train crew help elderly woman stranded at Kitchener GO Station
Transit Safety officers make quick arrest after indecent exposure incident
The incident highlights why Metrolinx encourages customers to programme the 24-hours a day Transit Safety Dispatch number into cell phones: 1-877-297-0642. A 25-year-old man was arrested and is now facing criminal charges, after exposing himself to a customer onboard a GO train. It happened on a Lakeshore East train heading east bound toward Oshawa at … Continue reading Transit Safety officers make quick arrest after indecent exposure incident
Spring bus schedule changes coming soon for GO Transit customers
Metrolinx is adjusting some bus schedules to make better use of resources in response to changing customer demand.Read on to find out what routes are being modified. Due to popular demand, some off-peak Route 16 GO bus service will be returning next month. The addition of this off-peak bus service means there is now all-day … Continue reading Spring bus schedule changes coming soon for GO Transit customers