Category: PRESTO

GO Transit, Metrolinx News, PRESTO

More seamless Metrolinx connections – Free local fares kick-off with most local transit agencies

Transit riders will have more money left on their PRESTO balance (or in their wallets) after a trip that includes rides on both GO and some local transit systems. Metrolinx is now making those local connections free for GO customers. This is one of many examples of how Metrolinx is working with municipalities to integrate fares and service across the GTHA.    Free local transit connections … Continue reading More seamless Metrolinx connections – Free local fares kick-off with most local transit agencies

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Image shows kids at a piano.
Blog, GO Transit, Metrolinx News, PRESTO, UP Express

Preparing to use PRESTO, GO Transit and UP Express again? Here are ways to save

As Ontario opens up, here’s a reminder of how your PRESTO card, as well as other programs, can provide savings. Even seasoned GO Transit, UP Express and PRESTO users may have fallen out of habit or forgotten about the ways to save money on their journeys As Ontario begins to open up from the pandemic, and more customers get back to using transit, it may … Continue reading Preparing to use PRESTO, GO Transit and UP Express again? Here are ways to save

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Image shows the PRESTO app.
Blog, Metrolinx News, PRESTO

PRESTO E-Tickets now available on Oakville Transit  

Travelling by bus just got easier for customers in Oakville with a new cashless way to purchase and pay for fares, all from a smartphone. Here’s how PRESTO E-Tickets work. Riders using Oakville Transit can now use their smartphones to pay for their fares, through PRESTO E-Tickets.  The digital option was launched last year on Durham Region Transit and Hamilton Street Railway.   It opens up … Continue reading PRESTO E-Tickets now available on Oakville Transit  

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GO Transit, Metrolinx News, podcast, PRESTO, UP Express

Metrolinx launches first podcast – Between the Lines

Audio storytelling features more intimate, detailed transit conversations, which is why Metrolinx is launching a podcast today. This first outing takes an in-depth look at GO Transit service changes, though future podcasts will explore every corner of Metrolinx’s world. Here, Anne Marie Aikins, the transit agency’s head of media and public relations, wades in on why hearing the voices of transit experts and connecting with … Continue reading Metrolinx launches first podcast – Between the Lines

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Romina stands next to a GO Transit Safety officer and his K9 partner at the UP Express terminal at Union Station.
Bus, Customer service, GO bus, GO Transit, Metrolinx, Metrolinx News, News, People, PRESTO, Toronto, Union Station, UP Express, video

Heart-warming & mic-dropping: top Metrolinx tweets of 2021

As we say goodbye to 2021, let’s take a look at some of the most memorable moments on Twitter this year from Metrolinx, GO Transit, UP Express and more. To kick us off, what better than with a musical, holiday-themed gift from one of UP Express’ train operators, Jason Simmons: In May, Metrolinx shared one of the most heart-warming stories of 2021 as the transit … Continue reading Heart-warming & mic-dropping: top Metrolinx tweets of 2021

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An UP Express employee - wearing an orange ribbon - helps customers aboard a train.
Customer service, Metrolinx, Metrolinx News, News, PRESTO, Progress, Toronto, UP Express

A first in Canada as transit customers can tap on with debit as part of PRESTO contactless payment pilot on UP Express

Customers can now use a physical debit card or a debit card added to a mobile wallet to travel on the UP Express. Combined with credit card payment, customers have more contactless options than ever when it comes to paying for their ride. Here’s why it’s a first. Hear that sound? It’s the sweet beep of transit history being made. That sound is of course … Continue reading A first in Canada as transit customers can tap on with debit as part of PRESTO contactless payment pilot on UP Express

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A person holds a PRESTO card.
Blog, Community benefits, Community relations, Customer service, Metrolinx, Metrolinx News, PRESTO, TRANSIT

What you need to know about PRESTO before jumping on transit again

Whether it’s heading to school or the office, customers returning to transit this fall can take advantage of enhancements PRESTO has made over the last few months to make their transit experience easier.  With app enhancements, PRESTO customers will be able to load funds and passes instantly, check their balances in real-time, and more. Here’s a handy rundown of some changes and helpful reminders. For … Continue reading What you need to know about PRESTO before jumping on transit again

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Bus, Community relations, Customer service, Eglinton Crosstown, Finch West LRT, GO bus, GO expansion, GO Transit, Hurontario LRT, Metrolinx, Metrolinx News, News, PRESTO, Safety, Toronto, Union Station, UP Express

New Metrolinx quiz tests your knowledge on the many changes that have taken place during pandemic

Society may have slowed down dramatically as Ontario, Canada and the world fought COVID-19 – a battle that continues – but GO, PRESTO, and UP Express have kept on advancing and changing. As many customers start to use trains and buses regularly again, here’s a short quiz to see if you can spot the many differences. It may have been a while since you spent … Continue reading New Metrolinx quiz tests your knowledge on the many changes that have taken place during pandemic

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Customer service, GO bus, Metrolinx, Metrolinx News, News, PRESTO, Toronto, UP Express

From branded face coverings to Mini GO Bear plush toys Metrolinx opens new online shop for transit fans and customers

The transit agency has created a virtual store offering merchandise and apparel showcasing the brands of Metrolinx, GO Transit, UP Express, and PRESTO. Here’s what you need to know to grab a virtual basket at The Metrolinx Shop. Metrolinx is launching a new online shop today (July 19). Branded merchandise is more popular than ever thanks to an increase in online shopping during the pandemic. … Continue reading From branded face coverings to Mini GO Bear plush toys Metrolinx opens new online shop for transit fans and customers

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Customers exit a train.
Blog, Community benefits, Community relations, Customer service, GO Transit, locomotives, Metrolinx, Metrolinx News, PRESTO, Safety, TRANSIT

While COVID kept most transit riders at home much changed on GO Transit

As the pandemic restrictions slowly and cautiously get lifted and new routines created, transit riders are gradually – sometimes timidly – returning to GO Transit and UP Express. Even long-time customers are discovering they might need a refresher as much changed in so many ways while they were away. Here, Anne Marie Aikins, head of Metrolinx media and public relations, looks at what is the … Continue reading While COVID kept most transit riders at home much changed on GO Transit

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