Getting back on the GO – What customers have to say about returning to transit

The COVID-19 pandemic has affected nearly every aspect of people’s lives. Getting around the region is no exception to that. While life has changed, people still need to get to where they’re going, safely. Metrolinx has been working tirelessly since the beginning of 2020 to make that happen, including adding dozens of new safety measures. … Continue reading Getting back on the GO – What customers have to say about returning to transit

Are you loaded? GO Transit customers advised to top-up PRESTO cards before heading out the door

The transit service is also reminding customers who are returning to its system after taking a COVID-19 hiatus about the importance of tapping on and off the GO trains. GO Transit is asking customers to check the balance of their PRESTO cards and, if necessary, load them before getting to the station after seeing a … Continue reading Are you loaded? GO Transit customers advised to top-up PRESTO cards before heading out the door

Five years in the making – Take our birthday UP Express quiz

As we all know, a lot can change in five years. It’s been that long since the Union Pearson Express began service as a quick rail link between Toronto Pearson International Airport and downtown Toronto. Most people simply call it ‘UP Express’. But what else do you know about it. Let’s test your memory and … Continue reading Five years in the making – Take our birthday UP Express quiz

The Sounds of the Season – Union Station carollers raise voices, and money, for a good cause

For the seventh year in a row, the GO York Concourse will be full of the sounds of the season. The Metrolinx holiday carollers are performing for travellers, including GO customers, during rush hours throughout the month of December. There’s a special cause for their chorus. Amid the constant hustle and movement of Toronto’s Union … Continue reading The Sounds of the Season – Union Station carollers raise voices, and money, for a good cause

What’s the only thing you need after an exhausting flight into Toronto Pearson Airport? A hug from grandma – even if she’s only acting

A recent commercial shoot for UP Express at Canada’s largest airport showed that amid the hectic rush of landings and departures, a pause to go to the airport, meet a traveller, and make a real human connection can see spirits soar. Even for someone hired to simply act the part. Flying can sometimes be a … Continue reading What’s the only thing you need after an exhausting flight into Toronto Pearson Airport? A hug from grandma – even if she’s only acting

UP Express sees record customer satisfaction feedback – GO Transit e-ticket numbers also soar in new Metrolinx board report

As the cold sets in across Ontario, the warmth keeps coming in for UP Express, the Pearson Airport to Union Station shuttle. Newly released stats show UP customers giving high marks to the transit route. The news comes as the Metrolinx board also briefed on the growing number of GO customers attracted to the option … Continue reading UP Express sees record customer satisfaction feedback – GO Transit e-ticket numbers also soar in new Metrolinx board report

Huge spans to be installed by City of Toronto for new King-Liberty Pedestrian Cycle Bridge – Temporary impact felt on UP Express schedule this Sunday.

An important City of Toronto bridge installation - that’s been years in the making - is getting off the ground over an important rail corridor. Here’s what you need to know about spans that will be assembled in mid-air – as well as why GO buses will be on duty to transport UP Express passengers during … Continue reading Huge spans to be installed by City of Toronto for new King-Liberty Pedestrian Cycle Bridge – Temporary impact felt on UP Express schedule this Sunday.

(Photo feature) Small Candy Factory riders on a big journey to explore the world – using UP Express

A group of daycare aged children ride the shuttle link to Toronto International Airport and learn some important lessons about rail safety along the way. We all have that one memory. That moment that transports us back to childhood. For some people, it’s the taste of a Creamsicle from an ice cream truck stopping out … Continue reading (Photo feature) Small Candy Factory riders on a big journey to explore the world – using UP Express

Day in the life of Toronto’s UP Express finds changing cast of characters

Every ride on the airport shuttle features a diverse roster of colourful customers – along with a cockapoo who steals some hearts. There is no such thing as an ordinary trip on UP Express – the four-year-old rail shuttle that connects Toronto’s Pearson International Airport and downtown’s Union Station. Each new ride brings out an … Continue reading Day in the life of Toronto’s UP Express finds changing cast of characters