UP Express adjusts schedule of weekday train service – More than just PRESTO changes on line

Improvements at Weston Station will have an impact on when UP trains will leave Toronto’s Union Station as well as Pearson International Airport during weekday hours. Get up to speed on how the important route to downtown Toronto is adjusting their timetable – as well as some platform shifts – as well as when the … Continue reading UP Express adjusts schedule of weekday train service – More than just PRESTO changes on line

PRESTO contactless payment pilot launches on UP Express, allowing customers to ‘tap-on’ with credit cards and mobile wallets

Metrolinx taking important first step to bring more payment options to transit customers across the region. More payment options are here for transit riders, starting with UP Express.   Starting today (Mar.11), customers can use their physical credit card or the credit card in their mobile wallet to pay for their fare on UP Express as part of a pilot – … Continue reading PRESTO contactless payment pilot launches on UP Express, allowing customers to ‘tap-on’ with credit cards and mobile wallets

Jason Simmons wants to UPlift – During state of emergency, one UP Express operator offers musical reminder of joy in the world

The UP Express platform is quiet these days unless Jason Simmons is around. He’s filling the empty space with his vocals from a safe and private corner as he serenades his favourite coffee shop - until they open again. Yes, we're here to sing his praises, because we can use his voice right about now. … Continue reading Jason Simmons wants to UPlift – During state of emergency, one UP Express operator offers musical reminder of joy in the world

Metrolinx announces temporary GO Transit and UP Express service adjustments while ridership levels remain low

Service adjustments, including an impact to UP Express service between Toronto Pearson Airport and Union Station, are meant to better align with how people are currently using the transit network. These changes are the latest moves by Metrolinx to adapt to provincial calls to stay put when possible while balancing the need to provide a … Continue reading Metrolinx announces temporary GO Transit and UP Express service adjustments while ridership levels remain low

Getting back on the GO – What customers have to say about returning to transit

The COVID-19 pandemic has affected nearly every aspect of people’s lives. Getting around the region is no exception to that. While life has changed, people still need to get to where they’re going, safely. Metrolinx has been working tirelessly since the beginning of 2020 to make that happen, including adding dozens of new safety measures. … Continue reading Getting back on the GO – What customers have to say about returning to transit

Are you loaded? GO Transit customers advised to top-up PRESTO cards before heading out the door

The transit service is also reminding customers who are returning to its system after taking a COVID-19 hiatus about the importance of tapping on and off the GO trains. GO Transit is asking customers to check the balance of their PRESTO cards and, if necessary, load them before getting to the station after seeing a … Continue reading Are you loaded? GO Transit customers advised to top-up PRESTO cards before heading out the door

The Sounds of the Season – Union Station carollers raise voices, and money, for a good cause

For the seventh year in a row, the GO York Concourse will be full of the sounds of the season. The Metrolinx holiday carollers are performing for travellers, including GO customers, during rush hours throughout the month of December. There’s a special cause for their chorus. Amid the constant hustle and movement of Toronto’s Union … Continue reading The Sounds of the Season – Union Station carollers raise voices, and money, for a good cause

What’s the only thing you need after an exhausting flight into Toronto Pearson Airport? A hug from grandma – even if she’s only acting

A recent commercial shoot for UP Express at Canada’s largest airport showed that amid the hectic rush of landings and departures, a pause to go to the airport, meet a traveller, and make a real human connection can see spirits soar. Even for someone hired to simply act the part. Flying can sometimes be a … Continue reading What’s the only thing you need after an exhausting flight into Toronto Pearson Airport? A hug from grandma – even if she’s only acting

UP Express sees record customer satisfaction feedback – GO Transit e-ticket numbers also soar in new Metrolinx board report

As the cold sets in across Ontario, the warmth keeps coming in for UP Express, the Pearson Airport to Union Station shuttle. Newly released stats show UP customers giving high marks to the transit route. The news comes as the Metrolinx board also briefed on the growing number of GO customers attracted to the option … Continue reading UP Express sees record customer satisfaction feedback – GO Transit e-ticket numbers also soar in new Metrolinx board report