Image shows an UP Express train pulling out of the Union Station platform.

UP Express sees record customer satisfaction feedback – GO Transit e-ticket numbers also soar in new Metrolinx board report

As the cold sets in across Ontario, the warmth keeps coming in for UP Express, the Pearson Airport to Union Station shuttle. Newly released stats show UP customers giving high marks to the transit route. The news comes as the Metrolinx board also briefed on the growing number of GO customers attracted to the option of e-tickets. If a train could blush, Union Pearson (UP) … Continue reading UP Express sees record customer satisfaction feedback – GO Transit e-ticket numbers also soar in new Metrolinx board report

Getting to know Don Wright, the new Metrolinx Chair of the Board of Directors

You could feel the new beginning and energy in the room. Taking his new seat at the Metrolinx Board table for the first time on Friday morning, Don Wright said he was excited to take on his new role as Chair. It’s a long way from where Wright started in the transportation industry, making beds on passenger trains in the 1960s on what would later … Continue reading Getting to know Don Wright, the new Metrolinx Chair of the Board of Directors

Metrolinx Board Meeting – Dec 2017

Our Board of Directors held their final meeting for 2017 today. President and CEO Phil Verster opened the public session of the meeting by commending Transit Safety Officers Caleb Hannah, Steve Cauwenbergs, William Ng and Acting Sgt. Devon Spiers for their bravery and professionalism in dealing with a security incident last night at Rouge Hill GO Station after a station attendant on duty reported a … Continue reading Metrolinx Board Meeting – Dec 2017

Metrolinx Board Meeting – Feb 2017

The Metrolinx Board of Directors met today to receive a number of reports, including updates on PRESTO, the Regional Express Rail program, fare integration, and the actions Metrolinx is taking to ensure better value for money in the delivery of its construction projects. PRESTO Update PRESTO Executive Vice President Rob Hollis provided a PRESTO update. Rob’s report noted that in December 2016, Metrolinx reached the goal of … Continue reading Metrolinx Board Meeting – Feb 2017

Metrolinx Board Meeting – Sept 2016

The Metrolinx Board of Directors met earlier today to receive a number of reports, including updates on the GO Regional Express Rail program, and a GO service update on the recent schedule changes. The Board also provided approval on two key Metrolinx documents, the 2015-2020 Sustainability Strategy, and the 2016-2017 Business Plan.   RER Update Chief Capital Officer John Jensen, Chief Planning Officer Leslie Woo, and … Continue reading Metrolinx Board Meeting – Sept 2016