Metrolinx testing new on-board plastic seat dividers and other safety measures to help protect GO Transit customers – See new images of how your seat will look

Starting this week, customers may notice some new safety features when they climb onboard a GO bus or train. To help slow the spread of germs, clear plastic dividers between seats are being piloted on some GO buses and trains this summer. New on-board wayfinding measures are being tested out on those trains, as well.  … Continue reading Metrolinx testing new on-board plastic seat dividers and other safety measures to help protect GO Transit customers – See new images of how your seat will look

Pride rolls on and moves online – Here’s how you can join Metrolinx in the virtual parade

Metrolinx is showing the love for Pride and not letting COVID-19 get in the way of a good thing. Staff across the transit agency will be online this weekend to mark the annual Pride parade held every year in Toronto. Supporting LGBTQ+ employees and allies is part of Metrolinx’s inclusion efforts, and this year’s unique … Continue reading Pride rolls on and moves online – Here’s how you can join Metrolinx in the virtual parade

Metrolinx brings in new cleaning measures as customers return to transit this summer

Starting this week, customers will notice more cleaning crews on GO buses, trains and in stations as the transit agency steps up cleaning and disinfecting throughout the day. Certain GO stations are also moving towards a self-serve model. Here’s what you need to know. Because safety never stops, Metrolinx is stepping up in-service cleaning efforts … Continue reading Metrolinx brings in new cleaning measures as customers return to transit this summer

‘Please wear face coverings’ – Metrolinx CEO, Phil Verster, on how safety is a partnership between GO Transit and riders

In this column, Phil Verster, head of one of Canada’s largest public transit agencies, explains the differences riders will find when they return to GO Transit. And as safety never stops, he’s asking all customers to do their part to share the health by using some simple but effective measures to combat COVID-19. When our … Continue reading ‘Please wear face coverings’ – Metrolinx CEO, Phil Verster, on how safety is a partnership between GO Transit and riders

Great lengths for riders – GO Transit trains on Milton and Lakeshore lines set to change size

Because safety is top of mind, GO Transit is adjusting the length of certain train trips to meet ridership demands and continue to prevent crowding. Here’s what you need to know. Here’s the long and the short of it – things are changing on three GO Transit rail lines. After closely monitoring customer volumes in … Continue reading Great lengths for riders – GO Transit trains on Milton and Lakeshore lines set to change size

How to return to using GO Transit over the summer – A walkthrough from the moment you arrive at the station to stepping off your train or bus at your destination

Remember the first day of school, when you had to navigate the halls and remember where your classes were all over again? For many GO Transit customers, a return to using the transit service means getting used to familiar things, all over again. Here’s a helpful guide to returning to your routes, while still staying … Continue reading How to return to using GO Transit over the summer – A walkthrough from the moment you arrive at the station to stepping off your train or bus at your destination

Missing your commute? GO Transit riders join global community longing for stolen moments aboard buses and trains

COVID-19 has taken a great deal from society, including for many, time spent getting to work. That used to be found during a simple transit ride. It’s a daily ritual that goes back generations – allowing for everything from a quick nap to working on the final points of a master’s degree. Today, we pine … Continue reading Missing your commute? GO Transit riders join global community longing for stolen moments aboard buses and trains

Metrolinx employee tests positive for COVID-19 at Union Station

Staff member is getting support and safety measures have been taken. A Metrolinx employee working at Union Station has tested positive for COVID-19. The employee has not been at work since May 22, and they’re currently isolating at home. They are getting the full support of Metrolinx colleagues and leaders. Out of an abundance of … Continue reading Metrolinx employee tests positive for COVID-19 at Union Station

Global organization looks at how Metrolinx adapted to keep GO Transit rolling during COVID-19 pandemic

Business continuity – the ability to keep going when a major crisis gets in the way – is suddenly the catch-phrase for every industry on the planet. How Metrolinx managed to make plans even before COVID-19 locked most people down, has now become a lesson for others. It’s a question asked of almost everyone, every … Continue reading Global organization looks at how Metrolinx adapted to keep GO Transit rolling during COVID-19 pandemic

Charges laid after spitting incident involving GO Transit Safety officer

“Disgusting” behavior says GO Transit Chief Special Constable. A 24-year-old woman is facing criminal charges, after she spit in the face of a GO Transit special constable. The incident happened on the night of May 22, at Union Station. Transit Safety officers were called to the platforms to deal with a disruptive passenger. When the special … Continue reading Charges laid after spitting incident involving GO Transit Safety officer