Tag: covid19

A worker stands next to a train, helping to guide it in.
Customer service, GO bus, GO Transit, Metrolinx, Metrolinx News, News, Stations, Toronto, Union Station

Frontline public transit workers lining up to get COVID-19 vaccine

Since January 2020, Metrolinx has kept the public updated on the actions to limit the spread of the virus including any new efforts implemented to keep everyone safe and been transparent about the number of staff who have tested positive for COVID-19. Although vaccination rates are increasing and virus levels decreasing, health officials say hospitalization levels are still at concerning levels. To ensure progress continues … Continue reading Frontline public transit workers lining up to get COVID-19 vaccine

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A man helps to attach a glass barrier next to a seat on a train.
Customer service, GO Transit, Lakeshore West, Metrolinx, Metrolinx News, News, Safety, Stations

Metrolinx continues to guard against the spread of COVID-19

Since January 2020, Metrolinx has kept everyone updated on the actions to limit the spread of the virus including any new efforts implemented to keep everyone safe and been transparent about the number of staff who have tested positive for COVID-19. This week, Metrolinx had 11 additional staff across a variety of work locations in the GTHA test positive for COVID-19. Although it does it … Continue reading Metrolinx continues to guard against the spread of COVID-19

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Customer service, GO Transit, Metrolinx, Metrolinx News, News, Safety, Toronto, Union Station

Harnessing the power of UV light to help customers kill germs

Clean hands are one thing, but what about a clean cellphone? New sanitization machines are coming soon to a GO and UP Express station near you and they use the latest UV light technology.  How many times have you heard ‘a smartphone has more germs than a toilet seat’?   Whether you realize it or not, handheld items like your smartphone, wallet, keys, and even your PRESTO card can carry lots … Continue reading Harnessing the power of UV light to help customers kill germs

metrolinx
A bus wrap looks like it's transparent.
Bus, GO bus, GO Transit, Metrolinx, Metrolinx News, News, Safety, Toronto

Clean from the inside out – A look at what goes into the making of GO Transit’s ‘see-through’ bus wraps

At GO Transit, Safety Never Stops. The message is clear. So clear, in fact that several GO Buses are now see-through – or so GO Transit would have you believe. Here’s an inside look on how these transparent bus wraps came to life, including the measures taken to ensure a safe production. It’s clear GO Transit is serious about scrubbing everything down to the core. … Continue reading Clean from the inside out – A look at what goes into the making of GO Transit’s ‘see-through’ bus wraps

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A GO bus traveling along a road
Customer service, GO bus, Metrolinx, Metrolinx News, News, Oshawa, Safety

Metrolinx COVID-19 update

Metrolinx has constantly updated incidents where transit staff, and customers, may have tested positive for COVID-19. Here’s the latest. We have been informed that a Metrolinx bus operator has tested positive for COVID-19. The last day of work for the driver was October 31 and they had no contact with customers except for one trip leaving at 7:50 p.m. from Yorkdale to Oshawa GO Station. … Continue reading Metrolinx COVID-19 update

metrolinx
A bus is shown on a highway.
Bus, Customer service, GO bus, GO Transit, Metrolinx, Metrolinx News, News

Metrolinx COVID-19 update

Metrolinx has constantly updated incidents where transit staff, and customers, may have tested positive for COVID-19. Here’s the latest. We have been informed that a Metrolinx bus operator who covers GO Bus Route 36 between Brampton and York Mills has tested positive for COVID-19. The last day of work for the driver was October 25. All staff wear PPE at work and the bus operators … Continue reading Metrolinx COVID-19 update

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GO Train passes through the Hamilton Junction
Customer service, GO Transit, Hamilton, Metrolinx, Metrolinx News, News, Safety

Metrolinx COVID-19 update

Throughout the pandemic, the transit agency has constantly updated the public on any new cases of the virus among its employees. Here are the latest results. Metrolinx has learned that a front-line staff member working out of Hamilton GO Station has tested positive for COVID-19. The staff member was last at work on Oct. 18, and appears to have contracted the virus from outside the … Continue reading Metrolinx COVID-19 update

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GO customer standing on a platform with her face covering on
Community relations, Customer service, GO Transit, Metrolinx, Metrolinx News, Safety, Stations, UP Express

Getting back on the GO – What customers have to say about returning to transit

The COVID-19 pandemic has affected nearly every aspect of people’s lives. Getting around the region is no exception to that. While life has changed, people still need to get to where they’re going, safely. Metrolinx has been working tirelessly since the beginning of 2020 to make that happen, including adding dozens of new safety measures. So what do people think of that work? Metrolinx brings … Continue reading Getting back on the GO – What customers have to say about returning to transit

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Customers in face coverings wait for an UP Express train in Toronto
Blog, GO Transit, Metrolinx, Metrolinx News, Safety, Stations, Union Station

Returning to GO Transit and UP Express? New safety guide takes you through every step from leaving your house to arriving at your destination

For many customers, getting back on that train or bus means getting used to familiar things all over again. Here’s a helpful guide to returning to your routes, while still staying safe as we travel and work in a world still recovering from the COVID-19 pandemic. Going back to old routines after a long pause can be tough. Whether it’s the first trip to the … Continue reading Returning to GO Transit and UP Express? New safety guide takes you through every step from leaving your house to arriving at your destination

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GO bus, GO Transit, Metrolinx, Safety

Masks on transit – How GO Transit customers are doing their part to keep themselves and others safe

Metrolinx wants customers to step up and help slow the spread of germs by wearing a face covering on transit, in stations and on platforms.  During COVID-19, face coverings and transit have become a dynamic duo. It’s kind of like a Batman and Robin situation, where train and bus riders are the caped crusaders. Like all transit agencies in the region, Metrolinx wants everyone to … Continue reading Masks on transit – How GO Transit customers are doing their part to keep themselves and others safe

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