GO customer standing on a platform with her face covering on

Getting back on the GO – What customers have to say about returning to transit

The COVID-19 pandemic has affected nearly every aspect of people’s lives. Getting around the region is no exception to that. While life has changed, people still need to get to where they’re going, safely. Metrolinx has been working tirelessly since the beginning of 2020 to make that happen, including adding dozens of new safety measures. So what do people think of that work? Metrolinx brings … Continue reading Getting back on the GO – What customers have to say about returning to transit

A customer stands and looks at his phone.

Spread out for a more comfortable ride – GO Transit launches safety blitz for Lakeshore line customers

GO Transit is closely monitoring ridership and is encouraging customers to spread out on trains to prevent crowding. On a huge 50-foot wall of TV screens inside the Metrolinx Network Operations Centre, Doug Tuira can see just about every platform, train, and bus on the network. As a senior manager inside the control room, it’s his job to make sure your train or bus gets … Continue reading Spread out for a more comfortable ride – GO Transit launches safety blitz for Lakeshore line customers

Aerial photo of the new park and ride in Burlington

New Burlington Park & Ride makes commuting easier for GO Transit customers

The recent improvements have transformed what was previously a simple parking lot, into a transit hotspot. The new expansion is just one of a series of several improvements taking place across the GO bus network to make things safer and easier for commuters. Burlington area residents now have even more options to get to where they want to go. With construction recently wrapping up on … Continue reading New Burlington Park & Ride makes commuting easier for GO Transit customers

A woman stands at a ticket counter, using her PRESTO card.

As the world pauses for COVID-19, you keep going – The faces, and stories, of GO Transit customers who still count on our staff to get them where they need to be

Not since the last world war has mankind been so disrupted by a common challenge. COVID-19 has impacted the way we all connect, buy toilet paper and travel. While many have temporarily stopped using GO Transit and UP Express, we wanted to acknowledge the customers who still count on us daily – as well as our transit staff who show up to make those journeys … Continue reading As the world pauses for COVID-19, you keep going – The faces, and stories, of GO Transit customers who still count on our staff to get them where they need to be