SuperDogs take the GO to the Royal Agricultural Winter Fair

Faster than a speeding bullet! More powerful than a GO locomotive! Able to leap tall buildings in a single bound! Meet the President’s Choice SuperDogs! The SuperDogs can soon add another trick to their already impressive act as they get ready to unleash their inner good dog and take GO Transit to their next gig. The popular … Continue reading SuperDogs take the GO to the Royal Agricultural Winter Fair

Customer engagement increases at GO and UP Contact Centre

Dedicated staff interact through social media in addition to fielding 475,000 annual calls The customer contact centre for GO Transit and UP Express can field some pretty interesting calls at times. Someone once asked if they can put their dog in the luggage compartment of a GO bus. Another inquired about whether a driver could … Continue reading Customer engagement increases at GO and UP Contact Centre

Love on the GO: How one couple found love on a train platform

They put the cute in commute: A Toronto couple who found love on the GO gets ready to say ‘I do’ She was a commuter, enamoured by a mysterious man standing on a GO train platform. Morning after morning, Jen Armel couldn’t help but stare. However, Jonathan Slobodsky, the unknowing man of her affection, was … Continue reading Love on the GO: How one couple found love on a train platform

Good Foot Delivery service puts its best foot forward by using GO Transit

In Downtown Toronto, you might envision a priority courier as a cyclist in spandex, zipping around town, delivering documents from one office tower to another. Anywhere else, it’s likely a large company vehicle driving between locations and making quick stops to run packages to and from office parks. There is another kind of priority courier … Continue reading Good Foot Delivery service puts its best foot forward by using GO Transit

First aid training helps Metrolinx employee assist GO customer having seizure

Lynn Longwill’s commute home every day normally involves finding her space in the Quiet Zone on a GO train from Union Station. She makes a point of helping others with accessibility needs but otherwise just enjoys the ride. Her experience on Sept. 26, though, was much different. The five-year Metrolinx employee acted on instinct when … Continue reading First aid training helps Metrolinx employee assist GO customer having seizure

GO Transit bus drivers reflect on a changing commute

How trip times, driver and passenger behaviours have evolved in the GTHA Veteran GO Transit bus drivers say they’ve witnessed a surge in congestion in recent years during their daily drive but a boom in infrastructure spending has made their life on the highway feasible. Gary Styles, a 30-year veteran bus driver out of Brampton, … Continue reading GO Transit bus drivers reflect on a changing commute

Keeping It Rail: More train conductors needed for GO Transit expansion

Part One in a three-part series looking at the process of becoming a Commuter Train Operator Being at the helm of thousands of pounds of pure locomotive power is the stuff of some kids’ dreams. It’s an interesting journey to get there though and, for GO Transit train conductors, it’s one that always starts further … Continue reading Keeping It Rail: More train conductors needed for GO Transit expansion