Working on multiple fronts: How Metrolinx makes the most out of weekend closures

Last weekend saw some temporary service adjustments for the Barrie Line and UP Express. But the pause – and patience by customers - produced some mighty work on the lines. It also led to a lesson in how past work was done, more than half a century ago. It was one giant weekend to-do list … Continue reading Working on multiple fronts: How Metrolinx makes the most out of weekend closures

Customer engagement increases at GO and UP Contact Centre

Dedicated staff interact through social media in addition to fielding 475,000 annual calls The customer contact centre for GO Transit and UP Express can field some pretty interesting calls at times. Someone once asked if they can put their dog in the luggage compartment of a GO bus. Another inquired about whether a driver could … Continue reading Customer engagement increases at GO and UP Contact Centre

Bringing art and vibrancy for customers and the community at Weston station

Of all the communities where the work of Metrolinx is being felt the most, Weston has seen and heard much of it to this point. It’s also the neighbourhood that is bound to notice a significant change for the better as a result. An example of that is a large mural being created in the … Continue reading Bringing art and vibrancy for customers and the community at Weston station

Recycled uniforms help Metrolinx meet green targets

Program to divert GO and UP Express staff uniforms from landfill proves to be successful They always look crisp, shiny and spiffy when they’re brand new. Fresh duds ready for wear, with customers bound to be impressed. The uniforms GO Transit and UP Express employees don while working, though, have a life span. Almost everyone’s … Continue reading Recycled uniforms help Metrolinx meet green targets

Quiz: How well were you paying attention in 2016?

Fancy yourself a transit aficionado? A news junkie? What Metrolinx news did your brain find sponge-worthy last year? Put your trivia skills to the test with our 2016 quiz and track your progress. 16 questions on 2016 Hint: find the answer at getpres.to Hint: find the answer at the crosstown.ca Hint: find the answer at upexpress.com Hint: find the answer in … Continue reading Quiz: How well were you paying attention in 2016?

Metrolinx Board Meeting – Sept 2016

The Metrolinx Board of Directors met earlier today to receive a number of reports, including updates on the GO Regional Express Rail program, and a GO service update on the recent schedule changes. The Board also provided approval on two key Metrolinx documents, the 2015-2020 Sustainability Strategy, and the 2016-2017 Business Plan. https://www.youtube.com/watch?v=KQ_Rpl1JQEQ RER Update Chief … Continue reading Metrolinx Board Meeting – Sept 2016